About the role
Job Description
Anticipated Contract End Date/Length: TBD Work set up: Hybrid (3 days per week in office)
Our client in the Information Technology and Services industry is looking for an experienced Intune Transformation Lead to drive the strategic transformation of end-user computing through the delivery of a modern, secure, and cloud-managed workplace platform. Lead the bank's migration from traditional desktop management technologies to a fully modern management model leveraging Microsoft Intune, Entra ID, Windows Autopilot, and the broader Microsoft 365 ecosystem.
Combine deep technical subject matter expertise with strong programme leadership skills, operating across global teams to define strategy, drive execution, and deliver measurable business outcomes. Collaborate closely with Infrastructure, Security, Architecture, Operations, Risk, and Business Technology teams to establish a next-generation desktop management capability at enterprise scale.
Responsibilities
Transformation Leadership
* Define and own the enterprise roadmap for Modern Management across the global desktop estate. * Lead a large-scale transformation programme focused on replacing legacy endpoint management solutions with cloud-native management capabilities. * Develop business cases, transformation strategies, target operating models, and migration plans. * Drive stakeholder alignment across Infrastructure, Security, Risk, Compliance, Architecture, and Business leadership teams. * Ensure successful delivery against programme milestones, budgets, risks, and business outcomes.
Modern Workplace and Endpoint Management SME
* Act as the bank's technical authority for Microsoft Intune and Modern Management technologies across all desktop types, including physical and virtual environments. * Support engineering teams in defining standards for device provisioning and lifecycle management, Windows Autopilot, co-management and cloud attach strategies, application deployment and packaging, configuration management, endpoint security and compliance, and update and patch management. * Provide expert guidance on Intune architecture, scalability, resilience, and operational readiness.
Programme Delivery
* Lead cross-functional global delivery teams operating across multiple regions and business units. * Establish programme governance, reporting, RAID management, and executive communications. * Manage vendor and partner relationships supporting transformation activities. * Coordinate dependencies across infrastructure, identity, networking, security, and workplace technology teams. * Drive adoption, change management, and operational handover activities.
Security and Risk Management
* Ensure endpoint management solutions align with banking regulatory requirements and security policies. * Collaborate with Cyber Security teams to implement Zero Trust principles. * Embed security controls through device compliance, conditional access, endpoint protection, and privileged access management. * Support audit, risk, and regulatory reviews relating to workplace technology platforms.
Service Excellence
* Establish operational standards and service metrics for modern management services. * Drive continuous improvement of desktop engineering processes and tooling. * Develop KPI and reporting frameworks to measure transformation success, adoption, compliance, and user experience. * Support transition into business-as-usual (BAU) operations and service ownership models.
Qualifications
* Significant experience leading enterprise endpoint management transformations within large, complex organisations. * Proven track record of delivering global workplace transformation programmes involving 20,000+ endpoints. * Deep expertise in Microsoft Intune and modern endpoint management technologies. * Experience migrating from legacy management platforms, including Microsoft Configuration Manager (SCCM/MECM), Group Policy, traditional imaging solutions, and third-party endpoint management platforms. * Background working in highly regulated environments such as Banking, Financial Services, Insurance, or Government. * Strong stakeholder management capabilities, including presenting to executive leadership and architecture governance forums. * Demonstrable experience managing large-scale technology programmes with multiple workstreams and delivery teams.
Essential Technical Skills
* Proficiency in Microsoft Intune, Microsoft Entra ID (Azure AD), and Windows Autopilot. * Expertise in Microsoft Defender for Endpoint, Conditional Access, endpoint security policies, Windows Update for Business, configuration profiles, and compliance policies. * Strong knowledge of application packaging and deployment, Microsoft 365 endpoint management, and PowerShell automation. * Understanding of Zero Trust architecture and its application to enterprise endpoint management.
Desirable Technical Skills
* Experience managing macOS devices through Intune and mobile devices using iOS and Android Mobile Device Management (MDM). * Familiarity with Azure Virtual Desktop and Windows 365. * Knowledge of the Microsoft Defender Suite and Endpoint Analytics. * Experience integrating endpoint management solutions with ServiceNow. * Exposure to Workspace ONE or MobileIron migration projects. * Familiarity with enterprise architecture methodologies.
Leadership Competencies
* Strategic thinking and the ability to translate business objectives into technology outcomes. * Influential leadership skills to drive change across large, matrixed organisations. * Strong programme and portfolio management capabilities. * Excellent executive communication and stakeholder engagement skills. * Ability to balance technical depth with commercial and operational considerations. * Proven capability to lead geographically distributed teams and third-party suppliers.
Success Measures
* Successful delivery of the Modern Management transformation roadmap. * Reduction of dependencies on legacy desktop management solutions. * Increased adoption of cloud-managed devices. * Improved endpoint compliance and security posture. * Delivery of programme milestones within agreed timelines and budgets. * Enhanced employee experience through simplified device provisioning and management. * Achievement of operational readiness and sustainable service ownership models.
Additional Information
Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship.
HelloKindred is committed to fair, transparent, and inclusive hiring practices. We assess candidates based on skills, experience, and role-related requirements.
We appreciate your interest in this opportunity. While we review every application carefully, only candidates selected for an interview will be contacted.
HelloKindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.